Shipping policy
Order Processing
All orders are processed within 2–7 business days unless otherwise stated on the product page. Processing times may vary during holidays, product launches, or periods of high order volume.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated shipping times are as follows:
- United States: 3–7 business days
- International: 7–21 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Delays
We are not responsible for delays caused by:
- Shipping carriers
- Weather conditions
- Customs processing
- Holidays
- Incorrect shipping information provided by the customer
- Other circumstances beyond our control
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is entered, please contact us immediately. Once an order has been processed or shipped, we cannot guarantee address changes.
Orders returned due to an incorrect or insufficient address may require additional shipping fees before reshipment.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, [Your Brand Name] is not responsible for lost, stolen, or missing packages.
If your package is marked as delivered but cannot be located, we recommend:
- Checking with household members or neighbors
- Contacting the shipping carrier directly
- Filing a claim with the carrier when applicable
International Orders
International customers are responsible for any customs fees, duties, taxes, or import charges required by their country.
These fees are not included in the purchase price or shipping cost.
Order Tracking
Tracking information will be provided via email once your order ships. Please allow up to 48 hours for tracking updates to appear after shipment.
All Sales Final
All sales are final. We do not offer returns, exchanges, or refunds. Please review all product details, sizing information, and shipping information carefully before placing your order.
Contact Us
If you have questions regarding your shipment, please contact us!